Support sticks

If something is not quite right, you can always contact our support. If necessary, you will be provided with a file for a USB stick with which you can repair your Mr Beam yourself. In the following articles, you will learn what they do and how to use them correctly.

Support Sticks: reset_users, reset and rescue
This article is intended for users that have received one of the SIG files for following support sticks: reset_users, reset or rescue.  Reset stick type...
Tue, 16 Jan, 2024 at 4:43 PM
Support Stick: analysis
This article is intended for users that have received the SIG file for an analysis support stick from the Mr Beam Support team in order to solve your issue....
Tue, 13 Sep, 2022 at 9:26 AM
Support Stick: ip_tool
The ip_tool has different applications depending on the configuration file: It can give you the IP addresses of your Mr Beam II. It allows you to configu...
Fri, 13 Oct, 2023 at 12:39 PM
Support Stick: Formatting and requirements
Do you need more help with using one of our Support Sticks? Please read the following guide carefully. USB stick: Things to consider The SIG file needs...
Tue, 16 Jan, 2024 at 4:43 PM
Support Stick: network_reset
The network_reset stick resets the network configuration and WiFi passwords, and also restores the configuration files that might be corrupted. This means t...
Tue, 13 Sep, 2022 at 10:21 AM
Support Stick: WiFi authentication
The WiFi authentication tool is helpful if other ways of connecting the device to your network did not work out. Please keep in mind that the antenna on you...
Tue, 13 Sep, 2022 at 11:33 AM
Support Stick: fix_s_series
This article is intended for users who have received the SIG file for the following support sticks: fix_s_series. You have received a file called mrbeam...
Tue, 13 Sep, 2022 at 2:11 PM
Support stick: Shutter Stick
This article is for users who have received the SIG file for the following support stick: rm_sutter_speed.  You have received a file named "mrbeam_usb...
Mon, 15 Apr, 2024 at 3:12 PM
Support Stick: Delete designs
Has your Mr Beam become slower and slower over time? This could be because you have too many design files on the device that are taking up memory. Download ...
Mon, 15 Apr, 2024 at 3:20 PM
Software update via USB stick (offline)
This USB software update is intended for users who don't connect their Mr Beam II to the internet or can not use the over the air update feature for oth...
Wed, 22 Nov, 2023 at 4:10 PM