Maintenance and hardware support

To ensure that your Mr Beam always works perfectly, minor maintenance work needs to be carried out from time to time. If something does go wrong, you've also come to the right place.

Maintenance: Taking care of the mechanical parts
For a long-lasting smooth gliding, the mechanical parts of the Mr Beam need to be cleaned every now and then (approximately every 100 operating hours). In a...
Tue, 3 May, 2022 at 4:54 PM
Common laser head mistakes
Indications that something is wrong with the laser head:  Does your Mr Beam no longer laser as well after cleaning as it did before?  Is there heavy smok...
Thu, 9 Nov, 2023 at 4:20 PM
My laser-cut circles are not perfectly round. What can I do?
Normally, your Mr Beam should be able to cut and engrave various complex forms very precisely. If you are experiencing troubles with cutting perfectly round...
Thu, 11 Aug, 2022 at 3:38 PM
Problems with cutting performance and burned edges - Check compressor
If you regularly maintain your Mr Beam and the Air Filter System and use them as intended, the compressor will never need to be replaced. It is responsible ...
Tue, 12 Sep, 2023 at 3:05 PM
Camera Calibration: General information
Your Mr Beam's camera is factory calibrated by default, so there is normally no need to calibrate the camera. However, if you are experiencing problems ...
Wed, 20 Apr, 2022 at 4:25 PM
Camera Calibration: Corner Calibration
The corner calibration is generally required if one of the pink markers has been removed, or if there is a bigger deviation between the screen picture and t...
Fri, 13 Oct, 2023 at 11:41 AM
Camera Calibration: Lens Calibration
If you have done a corner calibration, and the arrows you engraved for the corner calibration line up perfectly with the edge of the picture, but you still ...
Wed, 20 Apr, 2022 at 5:27 PM
Precision calibration
Purpose of precision calibration Precision calibration is used to optimize the alignment of the individual lines of an engraving. It improves the engraving...
Mon, 27 Mar, 2023 at 4:53 PM
How to reconnect a laser head
Important:  Always switch off the device before moving or disconnecting the cable. 1. On the back of the laser head you will find a black clamp which hol...
Wed, 4 May, 2022 at 4:40 PM
Changing the gas compression springs
1. Why do gas compression springs lose pressure? The gas compression springs are wearing parts that have to be replaced from time to time. It is therefore ...
Fri, 2 Feb, 2024 at 10:46 AM