1. When does this message appear?

This message is displayed if your protective cover is open, but at least one of the sensors detects a closed cover. In this state, no laser job can be started.

This can happen if there is a magnet near the protective cover that interferes with the sensors. As a result, the magnets of the protective cover cannot be detected.

2. What can you do about it?

  • This can occur if there is a magnet near the protective cover that interferes with the sensors. As a result, the magnets of the protective cover cannot be detected.
    • Remove this magnet from the housing.

If you have fixed all these errors, the message should disappear after a hard refresh at the latest. However, if it still appears, please contact our support by creating a ticket.