Warranty, repairs and support

What if my Mr Beam arrives damaged or I experience issues laser cutting/engraving?
Our team is here to make sure that your experience with the Mr Beam II is as smooth as possible. Please reach out to our support team at support@mr-beam.org...
Wed, 18 Jul, 2018 at 7:47 PM
What kind of warranty do you provide?
Mr Beam is shipped with a 2 year warranty.
Wed, 18 Jul, 2018 at 7:47 PM
When does the two-year warranty start?
The two-year period starts from the day you took possession of the product
Wed, 18 Jul, 2018 at 7:47 PM
Is my warranty valid if I move out of the country in which I purchased my product?
Moving to another country does not influence the warranty.
Wed, 18 Jul, 2018 at 7:47 PM
How do I recover my login details?
If you do not remember your login details please contact our support team by creating a new ticket. Please include the serial number of your Mr Beam II in y...
Wed, 6 Mar, 2019 at 1:15 PM